Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from https://idrinkcoffee.parts (the "Site"). We are committed to protecting your privacy and complying with applicable privacy laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA), as applicable.
1. PERSONAL INFORMATION WE COLLECT
Information you provide to us:* When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number. We refer to this as “Order Information.”
Information we collect automatically:* When you visit the Site, we automatically collect certain information about your device and usage, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect details about:
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Parts or product pages you view
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Websites or search terms that referred you to the Site
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How you interact with the Site
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Parts compatibility searches and filters used
We refer to this as "Device Information."
We collect Device Information using:
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Cookies – For more information and to manage cookies, visit http://www.allaboutcookies.org.
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Log files – Tracking actions occurring on the Site (IP address, browser type, ISP, referring/exit pages, date/time).
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Web beacons, tags, and pixels – Electronic files recording browsing behaviour.
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information, as well as any other information that can reasonably identify you.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your Personal Information to:
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Fulfill parts orders, including processing payment, arranging shipping, and providing invoices or confirmations.
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Communicate with you regarding your purchase, account, parts compatibility inquiries, or technical support.
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Screen for potential risk or fraud.
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Provide you with information about new parts availability, compatibility guides, or technical resources based on your preferences.
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Improve and optimize the Site through analytics, user feedback, and performance tracking.
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Assist with parts identification and compatibility verification.
Where required by law, we will obtain your consent before sending marketing communications, and you can withdraw that consent at any time.
3. SHARING YOUR PERSONAL INFORMATION
We share your information only as necessary:
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Service Providers: Shopify (store platform), Google Analytics (analytics), shipping carriers, and other trusted partners who help operate our parts business. These providers are contractually obligated to keep your information secure and use it only for the services we request.
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Legal Compliance: When required by law or legal process, or to protect our rights.
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Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred under safeguards.
We do not sell your Personal Information.
4. BEHAVIOURAL & TARGETED ADVERTISING
We use your information to deliver relevant advertising about coffee machine parts and accessories. You can learn more about targeted advertising here: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt-out via:
5. DO NOT TRACK
We do not alter our Site’s data collection when receiving a “Do Not Track” browser signal.
6. YOUR RIGHTS
For Canadian residents: You have the right to access and request correction of the personal information we hold about you.
For EU/UK residents: You have rights to access, correct, delete, or restrict processing of your information, and to data portability. You may also object to processing based on legitimate interests or withdraw consent where applicable.
For California residents: You have the right to request disclosure of the categories and specific pieces of personal information collected, request deletion, and opt-out of sale or sharing of personal information (which we do not currently engage in).
To exercise these rights, contact us at support@idrinkcoffee.com. We may verify your identity before processing requests.
7. DATA RETENTION
We keep your Order Information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Parts purchase history may be retained to assist with future compatibility inquiries and warranty claims. You may request deletion at any time, subject to legal or contractual requirements.
8. CHILDREN’S PRIVACY
Our Site is not directed to individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect information from children. If we learn that we have collected personal information from a child, we will delete it promptly.
9. THIRD-PARTY LINKS
Our Site may contain links to third-party sites, including manufacturer websites and technical resources. We are not responsible for their privacy practices. Please review their privacy policies.
10. PARTS-SPECIFIC CONSIDERATIONS
Given the technical nature of coffee machine parts:
- We may retain information about your machine model and parts purchased to assist with future compatibility inquiries.
- Technical support communications may be retained for training and quality assurance purposes.
- Parts return requests and warranty claims require certain personal information to be retained for legal and business purposes.
11. CHANGES
We may update this policy to reflect changes in practices or legal requirements. The “Last Updated” date will be revised accordingly.
Last Updated: August 15th 2025
12. CONTACT US
If you have questions or concerns about this policy, or if you wish to exercise your privacy rights, contact us:
Email: parts@idrinkcoffee.com Mail: 1-312 Alliance Road, Milton, ON, L9T 2V2, Canada
By using our Site, you consent to this Privacy Policy.