Shipping and Returns
Shipping
We ship every business day using Canada Post and UPS:
Free shipping via Canada Post Expedited or UPS Ground is available to Canada and the continental USA. Typical delivery times are as follows:
Time Frame | |
---|---|
Ontario & Quebec | 1-2 days to the Greater Toronto, Ottawa or Montreal Areas |
2-3 days to most other areas | |
5-6 days to very remote areas | |
Prairie & Maritime Provinces | 3-4 Days to Major Centres like Winnipeg, Regina, Edmonton, Halifax, Moncton |
5-6 Days to most other areas | |
Rest of Canada | 5-6 days to most of Canada |
7 days or more to remote areas | |
United States | 3-5 Days to Eastern USA |
4-6 Days* to the Midwest | |
6-8 Days* to the Western USA | |
6-8 Days* to Puerto Rico, Alaska and Hawaii |
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Please note that in all cases where there are estimates and are always business days (weekends and holidays do not count). Also please allow time for processing your order. These times are estimates from the time your order is picked up.
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We ship to the United States free of charge and all of our items are delivered without duties or taxes. This does not include "Potential Use Tax" or any taxes directed by your state.
International customers outside of the United States are responsible for any duty or customs assessed by their country.
Taxes
We are located in Ontario, Canada, and taxes are as follows:
Residents of Ontario - 13% HST
Residents of Quebec - 5% GST + 9.975% QST
Residents of New Brunswick, Newfoundland, Nova Scotia and Prince Edward Island - 15% HST
Residents of Saskatchewan - 5% GST and 6% PST
Residents of the remainder of Canada - 5% GST
People outside of Canada - Tax exempt (0%)
Returns
- Parts are final sale and cannot be returned once shipped.
- Electrical components, installed parts, gaskets, and seals are non‑returnable.